![]() ![]() To check for updates, open Settings, then tap System > System update > Check for update. Step 4: Install updatesĪfter setup is complete, connect to Wi-Fi (if you haven't already), then install updates on your Surface Duo. If you backed up your Surface Duo to your Google Account before you sent it in for service, you can restore your Surface Duo from the backup during setup. During setup, when you’re asked to sign in, use the same Google Account and Microsoft account you originally used on your Surface Duo. To learn more, see Attach the Surface Duo Bumper. To help protect your Surface Duo, attach the bumper. Learn how Step 2: Attach the Surface Duo Bumper When you get your Surface Duo, insert your SIM card into it. New to Android? Get started with Surface DuoĪfter service, you'll need to set up your Surface Duo, install updates, and then reinstall and update your apps. Tap Library, then tap Install for any app you previously had installed that you want to install again. Tap Updates, and then tap Update for each app you want to update. To update and reinstall Android appsĪt the top right in the Play Store app, tap the profile icon > My apps & games. If you restore your Surface Duo from a backup in your Google Account, apps will be reinstalled as part of that process. However, you’ll need to reinstall other apps you had if you start from scratch. When you get a Surface Duo back from our service center, the Microsoft and Google apps that came on your Surface Duo originally will already be installed. If you have Surface Earbuds (not included), see Connect Surface Duo to your Surface Earbuds. If you have a Surface Slim Pen 2 (not included), see Use Surface Slim Pen with Surface Duo. Step 5: Pair Bluetooth accessoriesĪfter a replacement, you’ll need to connect your Bluetooth accessories to your Surface Duo. Repeat this until there are no more updates. For more info, see Update Surface Duo.Īfter you've installed any available updates, restart your Surface Duo, and then check for updates again. Step 4: Install updatesĪfter setup is complete, connect to Wi-Fi (if you haven't already), then install updates on your Surface Duo. To check for updates, open Settings, then tap System > System update > Check for update. If you backed up your Surface Duo to your Google Account before you sent it in for service, you can restore your Surface Duo from the backup during setup. Press the Fingerprint Power button to turn on your Surface Duo. Step 3: Turn on your Surface Duo and complete setup To help protect your Surface Duo, attach the bumper if you have one. Learn how Step 2: Attach the Surface Duo 2 Bumper After service, you'll need to set up your Surface Duo 2, install updates, and then reinstall and update your apps.
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